The Helm is run by the jovial but grasping Garlen Harlathurl (male Tethyrian human commoner). He is a cynic bitter from failed Waterdhavian mercantile ventures, but he has turned out to be an attentive tavern-keeper. He has two partners: one has retired to Waterdeep, and the other is the cellarer of the Helm, the gruff and rotund Justran Daehl (male Tethyrian human bandit).